Sectional Title Management Programme

Sectional Title Management Programme

R8000

The purpose of this programme is to produce reliable and competent people working in Sectional Title Management and therefore ensure dependable service delivery to Sectional Title Schemes.

Learning outcomes of this programme

  • Apply all aspects of the Sectional Title Schemes Management Act (STSM Act)
  • Manage all legislative compliance requirements of a scheme
  • Manage all financial aspects of a scheme
  • Manage the maintenance processes related to Sectional Title Schemes
  • Establishing a budget and managing the finances related to Maintenance and Utility Management
  • Manage a variety of meetings related to schemes
  • Manage the application processes related to Sectional Title Schemes
  • Manage record-keeping related to a scheme in a transparent and accurate manner
  • Resolve disputes relating to Sectional Title Schemes Management
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Description

Learning Topics

Learning Unit 1: Introduction to the management of schemes and the applicable Acts

  • Sectional Title Act
  • Sectional Title Scheme Management Act
  • Prescribed Management and Conduct Rules
  • Community Schemes Ombud Service Act
  • Homeowner Association Act
  • FICA (Financial Intelligence Act)
  • POPI Act (Protection of Personal Information Act)
  • Property Practitioners Act
  • Municipal by-laws
  • Occupational Health and safety

Learning Unit 2: Financial management of sectional title schemes

  • Budgets
  • Cash book management
  • Utility accounts
  • Audited financial statements
  • SARS
  • CSOS reporting
  • STS funding solutions

Learning Unit 3: Maintenance process related to the various schemes

  • Maintenance responsibility
  • Maintenance budgets
  • Maintenance issue identification and Prioritizing
  • Timely issue logged
  • Request quotations
  • Contractor appointment
  • Approval of supplier and contractor invoices

Learning Unit 4: Utility Management

  • Purpose of utility management
  • Monitoring and managing shortfalls
  • Monitoring and managing the financial effect of shortfalls
  • Monitoring and managing maintenance issues
  • Prioritising utility management issues
  • Reporting procedures in utility management
  • Communication with role players

Learning Unit 5: Meeting Management

  • Types of meetings
  • Preparation for the meeting
  • Microsoft Teams meetings
  • Registered post via SMS
  • Meeting facilitation
  • Quorums
  • Resolutions
  • Post-meeting processes

Learning Unit 6: Application processes related to the various schemes

  • Types and processes of applications
    • Pets
    • Cell to gate
    • Improvements
    • Transport figures

Learning Unit 7: Record-keeping related to different schemes

  • Importance of proper record keeping
  • Record keeping best practice

Learning Unit 8: Dispute Resolution

  • The nature of disputes in sectional title schemes
  • The process of dealing with disputes in sectional title schemes
  • Litigation as a method of dispute resolution
  • Mediation, adjudication, and arbitration as methods of dispute resolution

Learning Unit 9: Strategic Objectives, Employee Benchmarks, and Reporting

  • Balanced Scorecards
  • Employee Benchmarks
  • Monthly Reporting
  • Suggested Exception Reports

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